Processing Time
- Instadebit transactions are processed within a few minutes.
- Withdrawals over CAD $10,000 (or equal value) may require longer processing times, and international financial regulations may require us to request proof of identification.
Fees
- Pinnacle absorbs all Instadebit transaction fees for deposits to your Pinnacle account.
- Each Pinnacle customer receives one free withdrawal per calendar month.
- Additional withdrawals during that month incur the fee listed in the table above.
Pinnacle makes every effort to ensure our payment processing rules strike a balance between being fair to our customers and free of fees, while also enabling us to keep offering the best value odds online. Whenever possible we absorb transaction fees; however, failure to meet our deposit rollover threshold (three times deposit amount) will incur a 10% processing fee on the withdrawal amount (minimum fee: $20 USD or equivalent), plus any applicable withdrawal fee. Please note that we reserve the right to reject withdrawals if the rollover requirement is not completed.
Important Information
- Instadebit is only available for customers living in Canada. The only requirement is a valid checking or savings account.
- Customers may only use one Instadebit account with their Pinnacle account.
- All funds must be sent and received from an Instadebit account registered in the same name as the Pinnacle account holder. Funds will not be processed if the name does not match on both the Pinnacle and Instadebit account. Please make sure your personal details are correct by reviewing the Account Details option on your Pinnacle account.
- If you deposit funds to your Pinnacle account using Instadebit, payouts must be processed back to the same Instadebit account up to, but not limited to, the amount initially deposited.
All winnings derived from a deposit later reported as non-sufficient funds (NSF) or that can not be collected for any other reason by Pinnacle will be void. For accounts with negative balances, any pending plays, whether from the NSF deposit or not, will be cancelled. If the NSF deposit is subsequently cleared, the client is eligible to receive payment for his original deposit only. This policy applies to any remaining balance in the account, whether directly or indirectly derived from the NSF deposit.
Making a Deposit
- Log into your Pinnacle account.
- Go to the Cashier section and click on the Instadebit icon in the deposit section.
- Follow the instructions on the screen, complete the form and select "Submit". If your deposit is successful, the funds will be added to your Pinnacle account.
Making a Withdrawal
- Log into your Pinnacle account.
- Go to the Cashier section of the website and click on the Instadebit icon in the withdrawal section.
- Complete the form and your withdrawal will be forwarded for processing.
A withdrawal hold is placed on all accounts using Instadebit to deposit until Pinnacle confirms the deposits have cleared. Instadebit deposits are normally cleared on the first business day after five banking days.
For information on any Instadebit client fees and account options, please contact www.Instadebit.com directly.