- Funds may take up to 48 hours to be credited to your Pinnacle account depending on your choice of bank.
- Withdrawals over €7,000 (or equal value) may require longer processing times, and international financial regulations may require us to request proof of identification.
Fees
- Pinnacle absorbs all Local Transfers transaction fees for deposits to your Pinnacle account.
- Each Pinnacle customer receives one free withdrawal per calendar month.
- Additional withdrawals during that month will incur a fee.
Pinnacle makes every effort to ensure our payment processing rules strike a balance between being fair to our customers and free of fees, while also enabling us to keep offering the best value odds online. Whenever possible we absorb transaction fees; however, failure to meet our deposit rollover threshold (three times deposit amount) will incur a 10% processing fee on the withdrawal amount (minimum fee: $20 USD or equivalent), plus any applicable withdrawal fee. Please note that we reserve the right to reject withdrawals if the rollover requirement is not completed.
Important Information
- All funds must be sent and received from a Local Transfers account registered in the same name as the Pinnacle account holder only. Funds received by Pinnacle sent in a different name other than the account holder will not be accepted. Please make sure your personal details are correct by using the Account Details option in your account.
- The maximum you may deposit into your Pinnacle account with this solution is based on your verification status at the supplier. To increase your transactions limit as high as USD $10,000 per month you must validate your account at Astropay by contacting compliance@astropay.com. Once your account is verified your limits will increase automatically.
Making a Deposit
- Log into your Pinnacle account.
- Go to the Cashier section and select Local Transfers Deposit.
- Fill in the form and select "Submit".
- Follow the instructions on the screen to complete your deposit.