16 Nov 2023

emerchantpay and Pinnacle celebrate one-year partnership milestone and operator's entry into Ontario

We are delighted to announce that we will further support the well-established gambling operator, Pinnacle, in the Ontario market. This announcement comes as we celebrate the one-year milestone of our strategic partnership with Pinnacle, facilitating the operator’s expansion in Ontario.

We are strengthening our longstanding collaboration to increase Pinnacle’s iGaming coverage, building on its advanced payment proposition through our in-house acquisition capabilities and online payment solutions. Pinnacle boasts a wealth of expertise spanning more than two decades as a premier online sportsbook and casino operator. We are proud to be a key payments partner for Pinnacle, offering dedicated support, pivotal insights and strategic advice on the best payment practices. Our united efforts have contributed to Pinnacle’s successful launch and continued growth in the Ontario market.

As part of this partnership, we have enabled Visa Original Credit Transactions (OCTs) while closely collaborating with local issuers to enhance payment acceptance for Pinnacle. Furthermore, we have implemented robust risk management protocols that are fully aligned with the regulatory requirements set by authorities in Ontario. These protocols include the establishment of deposit limits for players and assure the protection of both consumers and operators. These are just two examples demonstrating the comprehensive support that we have provided in line with Pinnacle's expansion objectives in the Ontario market.

As part of the collaboration, we process deposits and withdrawals via credit and debit cards for Pinnacle's users in Ontario, guaranteeing a seamless payment journey across all touchpoints in the payment flow.

Alexander Berrai, Deputy CEO at emerchantpay, says:

“We are pleased to announce the successful global partnership between emerchantpay and Pinnacle. As we continue to facilitate their strategic expansion in Ontario, we remain committed to delivering innovative payment solutions. By combining emerchantpay’s dedicated approach, gambling industry expertise and customer centricity with Pinnacle’s established market presence, we are poised to deliver secure, efficient and frictionless experiences in Ontario’s sought-after iGaming market.”

Isabelle Delisle, Director of Payments at Pinnacle, adds:

“Partnering with emerchantpay has been instrumental to Pinnacle’s successful launch in Ontario. emerchantpay’s expertise in the local payments regulatory framework has helped streamline our entry into this market. We are delighted to continue our partnership with emerchantpay, and look forward to expanding on our journey towards international growth.”

How can emerchantpay help your business?

We are a leading global payment service provider for online, in-app and contactless in-store payments. Our global payments solution is available through a simple integration and offers a wealth of features, including global acquisition, alternative payment methods, advanced fraud management and performance optimization.

We work with businesses of all sizes across various industries to create bespoke solutions and strategies that help them increase their payment systems' efficiency and profitability. With cutting-edge technology and a unique customer-centric approach, we empower businesses to design seamless and engaging payment experiences for their consumers.

Interested in providing a secure and seamless payment experience for your customers globally? Contact our team of payment experts today to find out how.